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By the Numbers
Gary J. Naples
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SAE International
· Tapa Blanda
By the Numbers - Naples, Gary J.
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Reseña del libro "By the Numbers"
Many parts managers underestimate the business management expertise, combined with parts knowledge, that is required to efficiently operate a parts department. Author Gary Naples brings twenty years of parts management experience to By the Numbers: Principles of Automotive Parts Management.This book presents basic parts management principles, along with business and personnel management techniques, in an easy-to-understand format. Each chapter begins with an "illustrative case" which describes a typical situation (pertinent to the chapter's theme) that could occur in "real-world" parts departments.
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